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Animal Hospitals and Emergency Numbers

Updated: Apr 3, 2022

There's nothing worse than when one of our pets fall ill or succumb to an accident. Shaving minutes off a response time by simply having the nearest clinic saved in your contacts could be the difference between life and death, which is why the Hong Kong Companion Animal Academy recommend owners save the numbers of (at least) two to three 24-hour emergency veterinary clinics. We’ve rounded up a list of 24-hour clinics below, so be sure to jot down the contact details of your closest 24-hour vets, just in case.

Hong Kong Island

Shop 4-6, G/F, Shui Fai Bldg, 19 Hau Wo Street, Kennedy Town | (+852) 2334 2334

The Ark 25 Water Street, Sai Wan | (+852) 2549 2330

Queen West Vet 303 Queen’s Road West, Sai Ying Pun | (+852) 2858 2211

SPCA 5 Wan Shing Street, Wan Chai | (+852) 2711 1000

Veterinary Specialist Hospital (VSH) 1/F, Lucky Centre, 165–171 Wan Chai Road, Wan Chai | (+852) 2408 2588

Pets Central 66 Java Road, North Point | (+852) 2811 8907 North Point Animal Hospital 19 Kin Wah Street, North Point | (+852) 2307 6622

East Island Animal Hospital 256 Shau Kei Wan Road, Shau Kei Wan | (+852) 2915 3999

Animal Emergency Centre G/F, 256 Shau Kei Wan Road, Shau Kei Wan | (+852) 2915 7979



CityU Veterinary Medical Centre (Formerly CityU Peace Avenue Veterinary Clinic (PAVC)339 Lai Chi Kok Road, Sham Shui Po | (+852) 3650 3000

Macpherson Animal Clinic G/F, 26 Sai Yee Street, Mong Kok | (+852) 2781 2386

Pets Central 1–2/F Sun Ming Building, 484–488 Shanghai Street, Mong Kok | (+852) 2309 2139

Non-Profit Making Vet 29 Ki Lung Street, Prince Edward | (+852) 2393 2070


New Territories

Victoria Veterinary Clinic Shop 11, G/F, Hing Fook Building, Phase II, 8 Man Hop Path, Yuen Long | (+852) 2477 8929 Pet Pet Animal Medical Centre (closes at 2AM) Shop 1, 3, & 4, G/F, Crystal Park, 50 Ma Tin Road, Yuen Long | (+852) 3708 8770 Caring Animal Clinic & NTUAMC G/F, 5-7 Shing Ho Road, Tai Wai | (+852) 2688 0840 (for appointments) / 6375 5441 (emergency hotline)

Tai Wai Small Animal and Exotic G/F, Lap Wo Building, 69–75 Chik Shun Street, Tai Wai | (+852) 26871030

Pet Cares G/F, 42 Po Heung Street, Tai Po | (+852) 26382869


Pet ambulance

The only pet ambulance service in Hong Kong is run by Pet Club. The ambulances are operated by professionally trained pet medics, and come equipped with oxygen supply tanks, stretchers and first aid supplies. Although membership to Pet Club is required to utilise this service, they will not turn away emergency cases. Membership involves a one-off joining fee of $180, with a monthly payment of $39, which can be redeemed in e-coupons from their affiliated 50 pet shops across Hong Kong. Emergency hotline: 9782 2999

Enquiries: 9738 8103/2480 9234

Hours: 8pm - 6am


House calls

Due to the nature of home visiting services, house calls cannot guarantee instant emergency coverage every time. In the case of a real emergency, please try to contact your closest 24-hour emergency clinic.

Creature Comforts

Creature Comforts are on hand between 8am–6pm (weekdays only) for house calls. Backed by East Island Animal Hospital and the Animal Emergency Centre, they can offer to arrange animal ambulance service. Service hours: 8am–6pm (Monday–Friday) Tel: (+852) 9773 0372


Homevet aims to provide home examination and treatment within the same day where possible, but cannot always guarantee instant emergency service (as mentioned above). They can also act as transportation for sick animals to their affiliated hospitals (VSH and Animal Medical Centre) where appropriate. Service hours: 9am–6pm (Monday–Saturday, depending on location) Tel: (+852) 9860 5522


Pulsevet is a mobile vet service that provides veterinary house calls for your pet in the comfort of your own home. They will travel throughout Hong Kong Island, Kowloon, and New Territories area, in addition to Ma Wan. Do note that you may need to call and schedule an appointment in advance, so the emergency care provided may not be immediate. Service hours: 10am–8pm (Monday–Sunday) Tel: (+852) 9238 8202

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